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Betsy Gentry
Controller and HR Manager

Betsy Gentry has been with SSYH for ten years. She serves as both the company's controller and human resources manager. She is responsible for and manages the daily office operations including finance and human resources. Betsy received her BS in Business and Computer Science from Florida Southern College in Lakeland.

Betsy enjoys spending time with her husband William, 15-year-old daughter Elizabeth and one-year-old puppy Jack. Scrapbooking is her passion, and she gets together with a group once a month and for periodic weekend getaways to work on scrapbooks documenting family events and milestones.

"Scrapbooking provides me quality time with my daughter and friends. It is a great creative outlet and my family loves to look back through the albums and reminisce," says Betsy. "We also have a lot of fun and have had some pretty crazy girls weekends!"

She also enjoys fishing with her husband on the flats in Titusville. Much to her husband's chagrin, Betsy holds the record for the largest fish - a 46-inch redfish - caught aboard the family's fishing boat.

"What can I say? It was a big fish and tons of fun to catch! And yes, I have pictures to prove it that have been proudly added to the family fishing album. The great thing about fishing is that there is always a bigger fish out there to catch!"

If you wish to contact Betsy:
T: (800) 670-0059 x112
P: (407) 660-0059 x112
E: bgentry@ssyh.com

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In lieu of an employee gift exchange, SSYH has an annual tradition of helping a worthy cause during the holidays. Historically, the company has participated in "Adopt-a-Family" type activities. This year, with special consideration of the economy, we went in search of a fiscally responsible partner that would allow us to continue our efforts of helping the community, with attention to providing the widest reach to the most children.

The Center for Drug Free Living is an Orlando based not-for-profit that is dedicated to empowering youth to make life-changing choices through its substance abuse programs. They also have an entire division related to prevention. By reaching out to at-risk youth in the most dangerous neighborhoods, CFDFL sponsors and funds programs that provide a positive outlet for children and introduce life tools that are not always available to children in their environment or circumstance.

In 2008, SSYH employees joined together to bring in donations of school and art supplies, sporting equipment, books, toys and games, clothing and personal hygiene items for children in need. The event was organized by SSYH Dynamics GP Practice Manager Rachel Johnson. Over a dozen boxes of donated items were delivered to CFDFL the week before Christmas. "We are excited that this partnership will allow us to support many families and children, instead of just a few, as we have in the past," said Rachel.

CFDFL Director of Prevention Marnie Williams stopped by the Central Florida office on December 19 to personally introduce the prevention programs to SSYH and thank the employees for their generosity. Donations supported ten village houses, five enrichment centers, six counseling centers and seven school-based programs.

If you'd like to learn more about CFDFL, please visit their website at www.cfdfl.com.

                                                                                                     
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Three employees will reach service milestones with SSYH this quarter. Joe Jacob and Michael Broadmeadow will celebrate their five year anniversaries, having both joined the company on the same day five years ago this February 2nd. Betsy Gentry will celebrate ten years with the company on March 29. Thank you for your continued service to SSYH and our clients!

Upcoming 2009 Events

Jet Reports Webinar: January 22

Three of a Kind Webinar: February 4

SalesPad Webinar: February 11

Convergence 2009: March 10-13

SAVE THE DATE! 2009 Central Florida Customer Appreciation event: March 31

SAVE THE DATE! 2009 South Florida Customer Appreciation event: April 28

Solution Spotlights

SSYH conducts monthly Solution Spotlights to help you become aware of the latest products and services available to enhance the capabilities of your current business solution. Your business is growing and changing and Microsoft Dynamics Solutions and ISV Solutions can help you continue to meet the needs of your organization.

NEW! Jet Reports for Microsoft Dynamics GP, SL and CRM Webinar: "Any Report. Any Way. Right Now."

Recommended Audience: Clients using Microsoft Dynamics GP, SL or CRM that are in need of extremely flexible reporting

January 22, 2009 - 11:00 AM Eastern Daylight Time

Simplify your reporting while increasing the power with Jet Reports.

Jet Reports is the simple yet powerful solution to all your reporting requirements for Microsoft Dynamics. Excel-based, with real time access and the power to report from any module including customizations, Jet Reports is the solution to create any report. Jet Reports gives business managers access to company consolidations, daily cash positions, revenue summaries, sales reports, inventory reports and more.

On January 22nd at 11:00 AM EDT, a Jet Reports consultant will host a webinar including a live demo of Jet Reports showing its simplicity and power, followed by a Q&A period. Some of the key benefits of Jet Reports to be covered are:

- It's all in Excel. No exporting or reformatting
- Multi-Company reports and consolidations created easily and quickly
- Ability to schedule and email reports automatically
- Jet Reports works with all tables and fields within Microsoft Dynamics, including customizations and add-on modules
- Instant financials directly in Excel

Any Report. Any Way. Right now. You're in control with Jet Reports.

NEW! SalesPad for Microsoft Dynamics GP

Recommended Audience: Clients using Microsoft Dynamics GP who are looking for ways to make sales order processing easier

February 11, 2009 - 11:00 AM Eastern Daylight Time

SalesPad delivers simple, easy to learn tools designed to make your sales and customer service teams more efficient and effective.

SalesPad functionality includes easy access to customer information (CRM), easy quote and sales order entry, efficient quote and sales order management (workflow), extensive inventory visibility, and embedded purchasing functionality.

SalesPad eliminates the need for most users to function in Dynamics GP by providing simple, feature rich access to any Dynamics GP company - with a lot less effort!

In this informative webinar, Karen Wainwright from SalesPad will be presenting the benefits of SalesPad to make sales order processing in Microsoft Dynamics GP easier. See from a user role standpoint how SalesPad allows users to enter sales documents faster, enable better workflows and gain a better view on inventory information. She will be pleased to answer your questions on maximizing speed and efficiency in sales order processing.

Three of a Kind: Microsoft Dynamics GP, NAV and SL Product Shootout Webinar

Recommended Audience: Anyone wondering what the differences are between the Microsoft Dynamics GP, NAV and SL accounting information systems, who doesn't have the time or resources to do a thorough software evaluation on their own

February 4, 2009 - 11:00 AM Eastern Daylight Time

Microsoft Dynamics offers three accounting information systems for small and mid-sized organizations. But what differentiates each product, and which is the right choice for your business? To save you some time and legwork, SSYH is hosting a repeat performance of the "Three of a Kind" product shootout webinar that debuted in 2008.

Convergence 2009

March 10-13, 2009 - New Orleans

Convergence is the premier Microsoft Dynamics event, bringing customers, partners, team members and industry experts together to discuss ways your current Microsoft Dynamics solution can help your company cut costs, improve operational efficiencies, increase employee productivity and maximize your current platform investments, which, in turn, can foster long-term, profitable growth.

This is your opportunity to participate in an exceptional program including a variety of tracks, speakers, detailed product demonstrations and hands-on learning sessions to better understand how you can further leverage your existing business solution to tighten supply chains, deepen customer relationships, empower your workforce and sustain profitability.

Save $300 by registering before the early bird discount expires at midnight on Tuesday, January 14th!

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Do you need help from SSYH?

SSYH has an in-house help desk that is available for help with Microsoft Dynamics software. Support can be obtained by calling (800) 670-0059 and selecting extension 122. You may also email your support questions/issues to our help desk at ssyhsupport@ssyh.com. When emailing, please include any screen shots or error messages that may help solve the issue.

Are you taking advantage of CustomerSource?

CustomerSource is one of the benefits of being enrolled in a service plan with Microsoft. By accessing CustomerSource you can:

• Review product updates

• Access training and self-help tools

• Submit suggestions for added functionality

CustomerSource is available 24 hours a day, 7 days a week. If you do not have access to CustomerSource or have questions regarding CustomerSource, email ssyhsupport@ssyh.com or call (800) 670-0059 x122.

Are you current on your Microsoft Enhancement Plan?

The Microsoft Enhancement Plan will help you maximize the value of your solution, protect your investment and enhance employee productivity. Benefits include:

• Maximized Solution Value: Helps you optimize and increase the performance of your solution through ongoing product improvements.

• Protected Investment: Protects your investment in your Microsoft Dynamics solution by keeping it current and allowing access to future technology.

• Enhance Employee Productivity: Enhances employee productivity through support, training and community-based services.

If you have any questions regarding the status of your Microsoft Enhancement Plan, please contact SSYH today.

Microsoft Dynamics Lifecycle:

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