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Gary Krist
Sales Manager

Each quarter, SSYH lets you get to know one of our employees a little better. This quarter's featured employee is Gary Krist, Sales Manager.

Gary Krist joined the SSYH staff in July 2007 as a Solutions Consultant, assisting Account Executives in assembling solutions to best meet clients' needs. In December 2007, Gary moved to the position of Sales Manager, in which he is responsible for ensuring that all SSYH clients are fully satisfied with their Microsoft Dynamics™ investments.

Before coming to Stanley Stuart Yoffee & Hendrix, Inc. Gary owned a Microsoft Dynamics™ consulting firm in Pittsburgh, PA. Although he sold the company in 2004, he stayed on to continue his leadership position with the Microsoft Dynamics™ business unit. Gary brings with him over twenty years of ERP experience, and his background and previous experiences ensure success for his clients.

Gary is a graduate of Robert Morris College, holding a degree in Business Information Systems. He is certified in Scribe Software Sales, as well as Microsoft Dynamics™ SL Financials, Microsoft Dynamics™ SL Installation, Microsoft Dynamics™ GP Financials and Microsoft Small Business Financials.

Gary recently moved to Florida with his wife and three children, Brian, Jessica and Michael. In his spare time, Gary enjoys learning about technology. He believes it helps him keep an open mind toward new technology and software.  

If you wish to contact Gary:
T: (800) 670-0059 x129
P: (407) 660-0059 x129
E: gkrist@ssyh.com

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All of us at SSYH wish you, your staff, and your family a happy spring!

We would like to thank everyone who joined us for our Central Florida Client Appreciation Event! It is always great to get to know each other better in a relaxed, informal setting. One of the highlights of the evening was the Microsoft Across America Truck, a technology showroom on wheels, featuring complete, state-of-the-art solutions, including Windows Server 2008, SharePoint and Microsoft Dynamics™ CRM, allowing visitors to experience the technology firsthand and discover many ways to enhance their business. Our next Client Appreciation Event will be held in the fall. We will provide more details about this event as the date grows closer.

SSYH is very excited about the release of Microsoft Dynamics™ CRM 4.0. The Microsoft Dynamics™ CRM 4.0 user experience has been designed to be a natural extension of Microsoft Office and Outlook, providing a familiar and intuitive work environment that fosters user adoption and productivity, enhancing Sales, Marketing and Service Management functions. Microsoft Dynamics™ CRM 4.0 allows you to take advantage of your existing IT investments and in-house expertise to help minimize your total cost of ownership.

Convergence Recap

Convergence 2008 in Orlando began with a keynote address by Steve Ballmer regarding the future of the Microsoft Dynamics™ products. The remainder of the week was filled with numerous breakout sessions, providing Microsoft Dynamics™ users with informative and technical information. As in past years, attendance grew by roughly 30%, and the event was attended by nearly 10,000 people.

The major themes of this year's Convergence event included:

• The Community of Business

• Clarity of Product Vision

• Commitment from Microsoft

Bringing these themes together were announcements regarding the extended life cycle of the Microsoft Dynamics™ products, as well as the new Microsoft Dynamics™ CRM 4.0.

The most popular venue at Convergence 2008 was the Community & Learning Center, where users were able to receive free technical support, research activities and opportunities to meet fellow users and product experts. In addition, the Hands-On Lab allowed users to explore Microsoft products and technologies in a "hands-on" environment.

We hope all of our customer attendees found Convergence beneficial to their business, enabling them to achieve their goals.

Convergence 2009 will be held in New Orleans, LA on March 10-13. To sign up for registration alerts, please visit http://www.microsoft.com/dynamics/convergence. For more information contact SSYH or refer to CustomerSource. We look forward to seeing you next year in the Big Easy!

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Microsoft Existing Customer Roadshow

April 16, 2008 - Fort Lauderdale, FL

April 23, 2008 - Tampa FL

Join us for this Amp It Up launch event to see the latest developments in Microsoft Dynamics™ SL 7.0 and Microsoft Dynamics™ GP 10.0. Attend this event to gain additional value from your current investment with Microsoft Dynamics™. Microsoft and SSYH will help you determine if it's the right time for you to upgrade and ensure that you have the best licensing model for your business. The latest version of your software delivers:

• A new User Experience designed to make your people more productive

• Enhanced Business Intelligence that delivers "one version of the truth"

• Technology that simplified complexity for better reporting

Solution Spotlights

SSYH conducts monthly Solution Spotlights to help you become aware of the latest products and services available to enhance the capabilities of your current business solution. Your business is growing and changing and Microsoft Dynamics™ Solutions and ISV Solutions can help you continue to meet the needs of your organization. Click on the links below to register for an upcoming Solution Spotlight today!
 

> Binary Stream Software's Solutions for Microsoft Dynamics™ GP

Recommended Audience: All Microsoft Dynamics™ GP users.

April 23, 2008 - 10:30AM EST

The Enterprise Solution Series from Binary Stream is seamlessly integrated into Microsoft Dynamics™ GP and offers end-users a more complete solution. Modules include:

• Multi-Facility Processing - Provides organizations with multiple locations, sites or facilities with a fully-integrated multi-entity accounting solution.

• Property Site Manager - A comprehensive real estate and site management solution that accommodates numerous real estate requirements, both residential and non-residential (commercial, industrial, financial, oil and gas, airports, retail, parking garages, shipping ports, etc.

• Tower Manager - Manages the sophisticated leasing and revenue sharing requirements of tower/site management companies. From managing ground leases to roof-top leases, Tower Manager is a complete and comprehensive business management solution, creating extensive reporting capabilities to analyze profit and loss by sites so decision-makers can maintain profitability.

• Investment Manager - An investment/equity issuance and brokerage management solution, offering K1, IRA and FEIN reporting features. Distributions or dividends can be efficiently processed.

> Horizons International's Quality Management System
for Discrete Manufacturing

Recommended Audience: All manufacturing organizations.

May 14, 2008 - 10:30AM EST

Horizons Quality Management Suite offers a solution with real-time visibility of QA data for food & beverage, life sciences, chemical, high-tech, and other industries using In Process and In Place measuring standards to control manufacturing processes the key performance metrics relating to QA. 

• Eliminate the costs, errors and timing issues associated with transcribing paper records.

• Reduce compliance costs.

• Manage QA processes more efficiently.

• Minimize overhead costs for quality.

• Cost effectively integrate daily manufacturing records with quality control requirements.

> ImageLink Integrated Document Management for Microsoft Dynamics™ GP and Microsoft Dynamics™ SL

Recommended Audience: All Microsoft Dynamics™ users

June 18, 2008 - 10:30AM EST
 

ImageLink software is a seamless, fully integrated Document Imaging Solution designed for users of Microsoft Dynamics™ GP and Microsoft Dynamics™ SL ERP accounting systems, that have a desire to streamline the paper process within their business. ImageLink is:

• Seamlessly integrated into your Microsoft Dynamics™ GP or Microsoft Dynamics™ SL ERP accounting system

• Easily installed and maintained

• Easy to learn - launches from a button on your Microsoft Dynamics™ GP or Microsoft Dynamics™ SL screen

• Add-on modules and flexible processes - ImageLink grows as your company grows

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Do you need help from SSYH?

SSYH has an in-house help desk that is available for help with Microsoft Dynamics™ software. Support can be obtained by calling (800) 670-0059 and selecting extension 122. You may also email your support questions/issues to our help desk at ssyhsupport@ssyh.com. When emailing, please include any screen shots or error messages that may help solve the issue.

Microsoft Dynamics™ SL (Solomon)

How to Apply an AP Debit Adjustment to a Voucher or Credit when entering the Debit Adjustment:

• Use the Voucher and Adjustment Entry screen to enter the Debit Adjustment.

• Notice that when you change the Type field to Debit Adjustment, the Apply Adjustment Tab is enabled.

• In the Apply to Refnbr field on the Apply Adjustment tab, enter the Voucher or Credit number (F3 for the lookup) to apply the Debit Adjustment.

• Save and release the batch.

• Once the batch is released, you can use the Document Maintenance screen to remove the Apply to Refnbr from the Debit Adjustment.

• During the Payment Selection process, when the Voucher is selected the Debit Adjustment will automatically be selected as well. If you use the Edit/Select Document for Payment screen to select the Voucher, the Debit Adjustment will not automatically be selected. You will manually need to select it.

For more information contact SSYH or refer to CustomerSource.
 

Microsoft Dynamics™ GP (Great Plains)

How to View Advanced Security Info in Microsoft Dynamics™ GP 9.0 or Earlier Only:

• Tools > Setup > System > Advanced Security

• Your system password will need to be entered in this screen.

• Select the company in the upper right (Note: Multiple companies can be selected by holding the CTRL key while selecting.

• Select either:

  • The user(s) in the lower right to display the items/windows/reports they have access to (Note: Multiple users can be selected by holding the CTRL key while selecting).

  • The item on the menu at left to display the users who have access to the on the right.

• If a checkbox appears as checked but in gray, not all users selected have the same permissions.

For more information contact SSYH or refer to CustomerSource.

Are you taking advantage of CustomerSource?

CustomerSource is one of the benefits of being enrolled in a service plan with Microsoft. By accessing CustomerSource you can:

• Review product updates

• Access training and self-help tools

• Submit suggestions for added functionality

• All this is available 24 hours a day, 7 days a week.

If you do not have access to CustomerSource or have questions regarding CustomerSource, email ssyhsupport@ssyh.com or call (800) 670-0059 x122.

Are you current on your Microsoft Enhancement Plan?

The Microsoft Enhancement Plan will help you maximize the value of your solution, protect your investment and enhance employee productivity. Benefits include:

• Maximized Solution Value: Helps you optimize and increase the performance of your solution through ongoing product improvements.

• Protected Investment: Protects your investment in your Microsoft Dynamics™ solution by keeping it current and allowing access to future technology.

• Enhance Employee Productivity: Enhances employee productivity through support, training and community-based services.

If you have any questions regarding the status of your Microsoft Enhancement Plan, please contact SSYH today.

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