What's New at SSYH?

Convergence Recap

Service Anniversaries

Featured Partner Spotlight

Upcoming Events

Employee Spotlight

Tips & Tricks from the HelpDesk

Contact Us

Marty Windsor
Marketing Manager

Marty Windsor has been with SSYH since September of 2008. She took on the newly created role of Marketing Manager in an effort to ramp up the organization's marketing efforts and generate qualified sales leads. Prior to joining SSYH, she held marketing management positions with Censeo Corporation in Maitland, Florida and Mactive, Inc. in Melbourne, Florida.

Marty received her BA in English from the University of Central Florida in Orlando.

Marty is an avid music fan. Her favorite artists include Dave Matthews Band, the Beatles and Stevie Ray Vaughan. She anticipates reaching a milestone in 2009 by attending her 200th live concert. She has documented every show and has the ticket stubs from almost all of them.

"I saw my first concert at age eight, but my serious concertgoing years didn't really start until the mid-70s in Central Florida" says Marty. "I've seen undiscovered artisits (who later became famous) playing to intimate audiences in small venues, and supergroups like Led Zeppelin, Pink Floyd and the Rolling Stones performing to thousands of fans in sold out stadiums. Particularly memorable shows include Queen in 1977, Bruce Springsteen in 1985, Don Henley in 1990 and Dave Matthews Band in 2001."

Marty enjoys spending time with her 12-year-old daughter and their dachshund, boating, camping, entertaining, celebrating holidays, writing, and designing websites.

If you wish to contact Marty:
T: (800) 670-0059 x135
P: (407) 660-0059 x135
E: mwindsor@ssyh.com

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Convergence is the premier Microsoft Dynamics event, bringing customers, partners, team members and industry experts together in an environment created to discuss solutions, address business needs and establish a true community that can be leveraged throughout the year. Business and technology leaders from around the world joined together in New Orleans March 10-13 to gain new insights and share innovative ideas.

Reagan Stanley and Gary Krist from SSYH were on hand to welcome clients from Wayne Automatic Fire Sprinklers, Allchem Industries, and Restaurant Services.

"We hope this opportunity helped our customers widen their circle of contacts while showing them new ways to maximize their investments in Microsoft technology," Reagan said.

After making solid progress in executing on the Dynamics product line vision communicated at Convergence 2008, Microsoft came to Convergence 2009 armed with plenty of good news in a bad economy. Positive messages included good feedback on the role-tailored user experience, the AX 2009 and NAV 2009 roll out with customer references to back it up, Dynamics CRM Online growth, expansion of the EDS partnership, and successful upgrade stories to tell. Current product planning and positioning is underway with a sense of logical progression into the future.

If you've never attended Convergence before, you should plan ahead to join SSYH and Microsoft in Atlanta in March 2010. Look for a reminder later this year.

 
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Six employees will reach service milestones with SSYH this quarter:

Thanks to each one of you for your continued service to SSYH and our clients!

Experlogix

Experlogix Parametric Configurator combines with Microsoft Dynamics CRM or Microsoft Dynamics GP to create complex quotes, sales orders, and bill-of-materials quickly and accurately. With 100+ Dynamics customers worldwide, Experlogix is recognized as the "go-to" configurator ISV for Microsoft Dynamics.

Companies worldwide rely on Experlogix Configurators to deliver personalized products and services to their customers with speed and accuracy. Experlogix meets the demands of today's competitive marketplace by simplifying the process of selling customized products, accelerating proposal development times and increasing quote-to-order ratios.

Some of the benefits of Experlogix Quote and Order Configurator include:

• Fast line-item creation for CRM opportunities, quotes and orders
• Ability to handle complex pricing, discounting and multi-currency scenarios
• Robust, parametric rules-based functionality, ensuring 100% accurate quotes and orders
• Native integration with a rich user interface that includes product pictures
• Offline access, enabling traveling sales reps to create quotes
• Streamlining bill-of-material and manufacturing orders within Dynamics GP

Visit Experlogix on the web at www.experlogix.com.

Join SSYH and Experlogix for an informative webinar on Thursday, May 14, 2009 at 11:00 AM Eastern time. See the details below.

MaxQ Technologies Webinar: April 28

CCH Webinar: May 6

Experlogix Webinar: May 14

SSYH Microsoft Dynamics GP. NAV and SL Webinar: May 20

Jet Reports Webinar: June 3

Azox Webinar: June 11

Sandler*Kahne Webinar: June 18

Solution Spotlights

SSYH conducts monthly Solution Spotlights to help you become aware of the latest products and services available to enhance the capabilities of your current business solution. Your business is growing and changing and Microsoft Dynamics Solutions and ISV Solutions can help you continue to meet the needs of your organization.

MaxQ Technologies for Microsoft Dynamics SL Webinar:
"Make Your Business More Efficient with MaxQ Document Agent and MaxQ Advanced Cash Application"

April 28, 2009 - 2:00 PM (Eastern)

Do you have trouble emailing out of Dynamics SL? Are you struggling with the cash application process? Interested in an easy way to automate the sending of invoices, purchase orders and statements? Start off Spring by overcoming these challenges with two solutions specifically designed to cut costs by making your Microsoft Dynamics SL solution even more efficient. Mark Your Calendars to attend our joint webinar with MaxQ on April 28th at 2:00PM ET. You can realize savings of hundreds of dollars per month by emailing statements rather than mailing them ($1 per statement is a conservative cost). You'll also see how you can use ONE screen for all cash applications and add a cash payment across multiple AR customers, painlessly.

CCH for Microsoft Dynamics GP, NAV and SL:
"CorpSystem Sales Tax Solutions for Microsoft Dynamics"

May 6, 2009 - 2:00 PM (Eastern)

Successful businesses like yours rely on CCH for superior tax guidance, end-to-end sales and use tax solutions, and workflow software. InterDyn has partnered with CCH to offer CorpSystem sales tax solutions, bringing you dependable sales and use tax products, from rates to returns. Our easy-to-implement integrations work with your accounting system, online shopping cart and order management system to reduce your implementation costs and total cost of ownership.

• CorpSystem Sales Tax Load Utility — Upload CCH-researched tax rates for over 12,500 jurisdictions into your ERP system.
• CorpSystem Sales Tax Office — Combine dependable sales and use tax rate and taxability content with sophisticated sourcing and calculation logic for a state-of-the-art, server-based tax calculation software.
• CorpSystem Sales Tax Online — Quickly and accurately calculate sales and use tax, and perform address verification with a user-friendly, web-based sales tax calculation engine.
• CorpSystem Sales Tax Returns Online — Automatically populate your sales and use tax forms, schedules and worksheets and eliminate hours spend manually filling in returns.

Attend our live web demonstration to see how CorpSystem sales tax solutions integrates with Microsoft Dynamics GP, NAV and SL.

Experlogix for Microsoft Dynamics GP and CRM:
"Spend More Time Selling and Less Time Creating Quotes."

May 14, 2009 - 11:00 AM (Eastern)

Experlogix Parametric Configurator combines with Microsoft Dynamics CRM and GP to create complex quotes, sales orders, and bill-of-materials quickly and accurately. With 100+ Dynamics customers worldwide, Experlogix is recognized as the "go-to" configurator ISV for Microsoft Dynamics.

Some of the benefits of Experlogix Quote and Order Configurator we will cover during the webinar include:

• Fast line-item creation for CRM opportunities, quotes and orders
• Ability to handle complex pricing, discounting and multi-currency scenarios
• Robust, parametric rules-based functionality, ensuring 100% accurate quotes and orders
• Native integration with a rich user interface that includes product pictures
• Offline access, enabling traveling sales reps to create quotes
• Streamlining bill-of-material and manufacturing orders within Dynamics GP

Quote it Fast. Sell it Right.

Three of a Kind:
Microsoft Dynamics GP, NAV and SL Product Shootout Webinar

Recommended Audience: Anyone wondering what the differences are between the Microsoft Dynamics GP, NAV and SL accounting information systems, who doesn't have the time or resources to do a thorough software evaluation on their own

May 20, 2009 - 11:00 AM (Eastern)

Microsoft Dynamics offers three accounting information systems for small and mid-sized organizations. But what differentiates each product, and which is the right choice for your business? To save you some time and legwork, SSYH is hosting a repeat performance of the "Three of a Kind" product shootout webinar that debuted in 2008.

Jet Reports for Microsoft Dynamics GP, SL and CRM Webinar:
"Any Report. Any Way. Right Now."

June 3, 2009 - 11:00 AM (Eastern)

Simplify your reporting while increasing the power with Jet Reports.

Jet Reports is the simple yet powerful solution to all your reporting requirements for Microsoft Dynamics. Excel-based, with real time access and the power to report from any module including customizations, Jet Reports is the solution to create any report. Jet Reports gives business managers access to company consolidations, daily cash positions, revenue summaries, sales reports, inventory reports and more.

On June 3rd at 11:00 AM Eastern time, a Jet Reports consultant will host a webinar including a live demo of Jet Reports showing its simplicity and power, followed by a Q&A period. Some of the key benefits of Jet Reports to be covered are:

• It's all in Excel. No exporting or reformatting
• Multi-Company reports and consolidations created easily and quickly
• Ability to schedule and email reports automatically
• Jet Reports works with all tables and fields within Microsoft Dynamics, including customizations and add-on modules
• Instant financials directly in Excel

Any Report. Any Way. Right now. You're in control with Jet Reports.

Azox for Microsoft Dynamics GP Webinar:
"Create E-Commerce Magic With Azox eSource"

May 11, 2009 - 11:00 AM (Eastern)

Getting your webstore up and running shouldn't be a headache. You also shouldn't have to sacrifice functionality that fits your needs. The shopping experience should be as user friendly as it is visually attractive. We know that every business has different needs in selling their products and services online. Shopping carts, special pricing, and inventory management are a given. Azox E-Commerce Solutions provides all the standard functionality plus the opportunity to add features that apply to you.

Attend this webinar and receive expert advice on webstore automation. Enhance your product and service sales:

• Direct integration to Microsoft Dynamics GP Sales Order Processing
• Simple, streamlined checkout process
• Order tracking and sales history information
• Ease of adding inventory items and publish an eCatalog in seconds
• Encrypted Credit Card processing and transaction tracking
• Robust product search and browsing
• Search engine optimized
• Customizable to fit your specific business needs

Discover how Azox E-Commerce Solutions seamlessly link your website and Microsoft Dynamics GP system, giving you the functionality you need.

Sandler*Kahne for Microsoft Dynamics SL e-Banking Webinar:
"Start Saving Time and Money with the eBanking Suite"

May 18, 2009 - 11:00 AM (Eastern)

We invite you to attend a free web event showcasing Sandlert*Kahne, one of our premier ISVs, and their ever-popular eBanking Suite for Dynamics SL:

• A/P EFT - Electronically pay vendors, reimburse employees, make tax payments and more!
• Positive Pay - Protect your checks against fraud
• Wire Transfer Plus - Send wires with seamlessly integrated software
• A/R EFT - Improve cashflow and add value with electronic payments
• Lockbox Processing - High volume cash receipts are automatically matched to your invoices

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Do you need help from SSYH?

SSYH has an in-house help desk that is available for help with Microsoft Dynamics software. Support can be obtained by calling (800) 670-0059 and selecting extension 122. You may also email your support questions/issues to our help desk at ssyhsupport@ssyh.com. When emailing, please include any screen shots or error messages that may help solve the issue.

Are you taking advantage of CustomerSource?

CustomerSource is one of the benefits of being enrolled in a service plan with Microsoft. By accessing CustomerSource you can:

• Review product updates

• Access training and self-help tools

• Submit suggestions for added functionality

CustomerSource is available 24 hours a day, 7 days a week. If you do not have access to CustomerSource or have questions regarding CustomerSource, email ssyhsupport@ssyh.com or call (800) 670-0059 x122.

Are you current on your Microsoft Enhancement Plan?

The Microsoft Enhancement Plan will help you maximize the value of your solution, protect your investment and enhance employee productivity. Benefits include:

• Maximized Solution Value: Helps you optimize and increase the performance of your solution through ongoing product improvements.

• Protected Investment: Protects your investment in your Microsoft Dynamics solution by keeping it current and allowing access to future technology.

• Enhance Employee Productivity: Enhances employee productivity through support, training and community-based services.

If you have any questions regarding the status of your Microsoft Enhancement Plan, please contact SSYH today.

Microsoft Dynamics Lifecycle:

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