Practical suggestions for selecting a vendor who will meet your needs and become a valued business partner

Microsoft Dynamics and related business products are delivered by a global network of certified Microsoft partners who provide local, personalized service—from planning and implementation, to customization, to ongoing support and education. That means customers get world-class business solutions from a local professional who'll be there as business conditions change. In addition, hundreds of certified development partners provide specialized applications that integrate with Microsoft Dynamics products to meet unique industry needs.

Selecting the right business management software partner can be a complicated and time-consuming process and it's a choice you'll have to live with for years. Making a well-informed decision means you'll need to consider pricing, ease of implementation, functionality, growth potential, level of support, vendor stability and many other factors.

SSYH is an industry leader in providing implementation, training and consultation for small and midsized companies. We specialize in Microsoft Dynamics solutions, including Microsoft Dynamics GP, NAV, SL, CRM, RMS and business applications. We also have many years of experience implementing a variety of other software solutions.

The SSYH Vantage Ground

• Superior Systems Engineers - Our Microsoft Certified Engineers are focused solely on installing and maintaining systems to our clients' specifications.
• In-house Programming Department - Our in-house programming department allows accurate needs analysis during the planning phase, full implementation control, and quick response time.
  • Customization - We can help you customize your new software to meet your needs. For example, we can help you add fields to capture and classify additional data as needed.
  • Switching to SSYH - In most cases, we won't have to reinvent the wheel. If your solution has been customized and you no longer have a solution provider, our developers can most likely continue customizing your current systems without having to start from scratch.
• Technical Value-added Project Managers - Our consulting staff is one of the largest and most active of its kind in the southeast United States. We have installed Microsoft Dynamics for hundreds of companies throughout Florida, the United States, and internationally.
• Proven Implementation - Our consultants understand that there are a number of factors that will determine success in implementing a software system. A documented implementation plan, frequent and open communication during the implementation process, and written detailed procedures are all critical elements of a successful implementation.
  • Superior Support - Our consulting staff takes great pride in the support they offer our clients, both in terms of response time and technical knowledge.
    • On-site Training - There is no time spent sitting in a classroom. We bring our training to you, utilizing your data, focusing on real world situations, and making the most of your time.
    • Help Desk - In addition to your assigned Project Manager, we also offer one point of contact to our consulting team. Through one central point of contact, we are able to afford our clients with the quickest and most reliable customer support possible.
    • Complete and Timely Support - If you have an immediate need and your assigned Project Manager is not available, another consultant will be assigned to assist you, per your approval. You will also receive a follow-up call within hours to make sure your needs were adequately addressed.
• Dedicated Sales Force
  • Comprehensive Needs Analysis
    • Our sales consultants focus on a total understanding of the critical business issues you're facing.
    • Our sales consultants and application consultants are CPAs with real world experience, allowing them to truly understand your critical issues and provide knowledgeable solutions.
  • Our sales consultants recommend solutions that address your critical issues, utilizing a variety of products and services specific to your needs.
  • Our sales consultants also provide ROI and economic justification to demonstrate the overall value of the solutions they propose.