Microsoft Dynamics Solutions for
Professional ServicesIn
professional service organizations, efficiency is a
primary concern. Businesses are challenged with
selling an intangible product that is ever-changing
and difficult to quantify. Profitability required
that projects are estimated correctly, are completed
on time, and meet customer requirements.
To success, professional service
companies must adopt strategic and comprehensive
financial, project and resource management
practices. Expanding the use of information
technology (IT) is the best way to add greater value
while supporting more cost-effective operations.
Bottom line, an affordable computing infrastructure
can help your company and your people share data,
work together, and make effective decisions more
easily.
SSYH offers
a set of strong solutions from Microsoft Dynamics
to help professional service organizations manage
every aspect of their company, from customer
relationships and projects to business process
outsourcing and financials. These solutions can help
you streamline operations while increasing value,
improve interactions with customers, and make
faster, smarter decisions.
Microsoft Dynamics can help
your company:
-
Keep the customer
front and center. Customer relationship
management (CRM) solutions can help you manage
and track all customer-facing activities from
the initial point of contact. A guided sales
process provides automated routing,
notifications, approvals, and escalations. A
flexible IT infrastructure facilitates customer
interactions with electronic document
capabilities and protects deliverables with
version control for approval workflows,
document-profiling, and publishing. Web-based
access and robust security features promote safe
interactions while protecting business-critical
data.
-
Smoothly manage
projects. Professional service project
management and CRM solutions help you deliver
detailed, multi-dimensional project information
for more complete initial project estimates and
future quotes. Improve visibility for key
decision-makers by configuring workflow-driven
approval processes, critical path schedules, and
exception-driven alerts. Use IT resources for
accurate critical path-scheduling and effective
allocation or internal resources.
-
Operate more efficiently.
From Web-based time and expense entry systems to
automated bulling and customized invoicing,
business tolls can help make operations healthy
and profitable. By monitoring daily and monthly
metrics, you can make incremental, company-wide
improvements such as boosting productivity,
rewarding employees through automatic incentive
systems, and modifying salary structures to
reflect the current market. Automated payment
systems protect cash flow, track outstanding
liabilities, and make payments contingent on
deliverables.
Microsoft
Dynamics
GP for Project Management
Microsoft
Dynamics SL for
Project Management