Turn customer information into actionable knowledge.

In today’s information-driven economy, most companies are awash in customer data. Success requires the ability to transform that information into clear, actionable knowledge and respond more quickly to changing customer needs and preferences. With Microsoft Dynamics CRM 4.0 Professional, your sales and marketing organization can have instant access to complete customer information no matter where it is stored, along with the tools needed to turn that information into action.

• Create a single view of each customer based on every piece of information your company collects, all stored in a single location that is accessible across sales, marketing, and customer services organizations.
• Focus your marketing efforts using intelligent list and segmentation tools to reach prospective customers more effectively.
• Execute smarter marketing campaigns with powerful new analytic tools found in SQL Server, including data mining and business intelligence capabilities. Take advantage of new features that make it easy to create templates based on successful campaigns.
• Understand what your customers are telling you with reporting and analysis tools built on SQL Server Reporting Services that provide the precise customer knowledge your company needs to respond quickly to customer demands and changes in the marketplace.

Addressing Other Business Needs
Microsoft Dynamics CRM also addresses the following business needs:

» Customer Relationship Management
» Sales
» Service Management
» Microsoft Dynamics CRM Live
   (Full-featured, monthly-based subscription CRM solution online)

SSYH: Your Source for MIcrosoft Dynamics CRM
When you decide on a Microsoft Dynamics CRM solution, we will do whatever we can to make sure the purchasing process is uncomplicated and painless. We provide personalized, local service—from planning, to implementation, to ongoing support. We are dedicated to helping make sure you receive the business solution best suited for your precise needs. Contact us for more information or to schedule a needs analysis.