Microsoft Dynamics CRM for Sales Microsoft Dynamics CRM for Sales No matter how complex your company’s sales processes are, Microsoft Dynamics CRM 4.0 Professional provides easy-to-use features and capabilities to improve the way your sales and marketing organization targets new customers, manages marketing campaigns, and drives sales activities. Increase your sales pipeline with qualified sales leads and opportunities. Take advantage of analytics and embedded coaching to maximize opportunities to cross-sell products and services. Maximize your sales strategy through centralized, coordinated sales processes, including scripts and other activities. Help your sales force arrive prepared for important customer meetings by accessing sales opportunities and service histories for each customer. Unify customer e-mail and responses by automatically capturing discussion threads as part of each customer’s history record. [Back]